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                   10% WEB DISCOUNT ON LABOR THIS MONTH ONLY
 
DCR-VX1000 DSR-250
  • We specialize in component level repaires ask us about fire wire chip replacements.
DCR-VX2000 DSR-300A
DCR-VX2100 DSR-370
DSR-PD100 DSR-390L  
DSR-PD150 DSR-400  
DSR-PD170 DSR-500  
DSR-PD150 DSR-370  
DSR-200 DSR-390L

 

 

Out-of-Warranty-Repairs Service Rates (Effective 3/30/2007)

  • Depot Service Rate is  $110.00 per hour  (Average Turn Around 1 to 3 day).
  • 4 hour                       $150 per hour
  • Diagnostic Fee:          $55.00      (used towards the repair)
  • Pick-Up/Delivery:        $55.00 LA County Area
  • Rental:                       Starting at $99.00

Common Equipment Problem Description

  • Audio Drop Outs
  • Hissing Noise
  • Tape Jam
  • View Finder Problem
  • Lens Assembly
  • and more

 

Equipment Periodic Inspection, Maintenance and Overhaul

All standard equipment servicing includes:  Inspection, Alignment, Cleaning, and Lubrication of all major and minor assemblies.

Minor Overhaul: This includes inspection and replacement as necessary of all common wear items such as:

  • Overall Cleaning

  • Transport Cleaning

  • Drum Head Cleaning

  • RF Signal Check

  • Front Lens Cleaning

  • EVF Cleaning (View Finder)                            
     

Major Overhaul: This includes inspection and replacement as necessary of all common wear items such as:

  • Drum Head Assembly
  • Pinch Roller
  • Guides
  • and others

 

Estimates

  • We provide estimates for all out-of-warranty repairs. Customers are contacted with the estimate and work will begin upon approval.
  • Estimates are generally prepared and sent within 48 hours.
  • To allow us to schedule our resources and serve you better, we ask that all estimates be approved within 3 days. In order to speed up this process, we recommend that you pre-approve charges to a certain amount.

Questions or Approvals

  • Call us directly, (818) 244-4440 (800) 255-5045, during working hours (8:00AM to 5:30PM) or FAX your estimate approval anytime. (818) 840-1876
     

Used Parts

  • Used parts are returned upon request only; please inform us when approving your estimate.
     

Payment:

Open Account Customers:

  • Please supply a Purchase Order and, if convenient, your Customer Number. Repair charges will be billed to your account.

Cash Account Customers:

  • Payment can be made by Money Order, Company Check (some restrictions apply), Certified Check, American Express, Visa, Discover, Master Card and Cash.

Repair Warranty

  • All Repairs are warranted for 90 days parts and labor.

Shipping

 

 

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